Health management is of pivotal importance. With the growing technology, it is crucial that the medical industry should also match its pace in providing online access to the patient’s data and support them with required health information. Patient portal management is a way to ensure that every patient is provided with an electronic copy of his or her health records, these include diagnoses, test results, medication, allergies and critical precautions, whenever requested. This also includes providing the patient with clinical summaries as and when required by the patient.
The patient portal is a unique way for the physicians and their patients to stay connected all the time. It not only helps in enhancing the speed of work and communications between the physician and the patient but also helps in optimizing operational costs. With the ease and convenience it brings, the patient is sure to have an exceptional experience.
Importance of Patient Portal
The patient portal has various benefits for both, the physicians or medical units and the patients. Some key points which make patient portal important are:
1. Simplifying daily operations
The use of patient portal not only helps the patient but also simplifies some of the most tedious administrative activities.
2. Green approach
It helps the physician or the medical unit adopt a ‘Go Green’ approach to work by eliminating the use of paper, storage of records and its upkeep.
3. Reduces Telephone Calls
If the health information of the patient is available on the portal where the patient can easily access it then, the probabilities of the patient calling the medical unit or the physician are negligible.
4. Simplified patient request management
The patient portal helps in managing patient requests such as appointments, patient registration, referral requests etc. in a hassle free manner. This not only helps in optimum utilization of manpower but also enhances satisfaction.
5. Enhances Patience Satisfaction
Patient portal provides a number of benefits for the patient. With such an easy access of patient’s health records, it helps in building relationship with the patients. The patients can also be kept engaged in their own wellbeing and care.
6. Communication with Patients
With a number of facilities like emails, text messages, alerts and reminders it is very easy to stay connected and updated with the patient. Sharing the required information or detail within no time increases the efficiency and utility.
7. Compliance to the ‘Meaningful Use’ criteria
As per the EHR criteria of ‘meaningful use’, patient portal is critical. Patient portal management becomes even more critical considering this aspect of EHR.
The patient portal is indeed a necessity in the health care industry now. With its many benefits and usefulness to both patients and physicians, it is the need of the hour. Research in this area also indicates that the patients prefer to access their information online via these portals, as this is a time saving and a hassle free manner. It also helps the physicians access their patient’s information at any time and provide them with regular updates. Not just this, the physicians can also provide them with health education material, which in turn helps in better health management, awareness and satisfaction of patient.
About the Author:
Vijay has worked with Aegis Healthcare in designing and developing patient portals for various healthcare organizations. He has vast domain knowledge and experience in this area.
The patient portal is a unique way for the physicians and their patients to stay connected all the time. It not only helps in enhancing the speed of work and communications between the physician and the patient but also helps in optimizing operational costs. With the ease and convenience it brings, the patient is sure to have an exceptional experience.
The patient portal has various benefits for both, the physicians or medical units and the patients. Some key points which make patient portal important are:
1. Simplifying daily operations
The use of patient portal not only helps the patient but also simplifies some of the most tedious administrative activities.
2. Green approach
It helps the physician or the medical unit adopt a ‘Go Green’ approach to work by eliminating the use of paper, storage of records and its upkeep.
3. Reduces Telephone Calls
If the health information of the patient is available on the portal where the patient can easily access it then, the probabilities of the patient calling the medical unit or the physician are negligible.
4. Simplified patient request management
The patient portal helps in managing patient requests such as appointments, patient registration, referral requests etc. in a hassle free manner. This not only helps in optimum utilization of manpower but also enhances satisfaction.
5. Enhances Patience Satisfaction
Patient portal provides a number of benefits for the patient. With such an easy access of patient’s health records, it helps in building relationship with the patients. The patients can also be kept engaged in their own wellbeing and care.
6. Communication with Patients
With a number of facilities like emails, text messages, alerts and reminders it is very easy to stay connected and updated with the patient. Sharing the required information or detail within no time increases the efficiency and utility.
7. Compliance to the ‘Meaningful Use’ criteria
As per the EHR criteria of ‘meaningful use’, patient portal is critical. Patient portal management becomes even more critical considering this aspect of EHR.
The patient portal is indeed a necessity in the health care industry now. With its many benefits and usefulness to both patients and physicians, it is the need of the hour. Research in this area also indicates that the patients prefer to access their information online via these portals, as this is a time saving and a hassle free manner. It also helps the physicians access their patient’s information at any time and provide them with regular updates. Not just this, the physicians can also provide them with health education material, which in turn helps in better health management, awareness and satisfaction of patient.
About the Author:
Vijay has worked with Aegis Healthcare in designing and developing patient portals for various healthcare organizations. He has vast domain knowledge and experience in this area.
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